Fire risk assessment workflow research

I am an independent software developer in the Netherlands. I am trying to understand how UK fire risk assessors get from a site visit to a finished PAS 79 / BS 9792 report — and which parts of that still happen in Word, email or a spreadsheet.

This round uses company websites and Companies House records to identify relevant active UK limited companies and LLPs. Invitations go to general corporate mailboxes and identify the source of the contact details and how they are used. This round does not use website contact forms or LinkedIn direct messages.

There is nothing for sale here

I have no product on the market, no price list, no waiting list and no newsletter. There is no sign-up form on this page on purpose. I am asking assessors the same three questions, aiming for ten usable written answers. If you ask for the anonymised findings, I will send them when the round closes.

The three questions

Between leaving site and sending the finished report, which single task still happens in Word, email or a spreadsheet rather than in a tool?
Roughly how long does that one task take per report, and is that time billable to the client or absorbed by you?
Have you tried software for it? If you stopped using it, what made you stop?

A single line for each is genuinely useful. A "no thanks" is fine too.

What happens to your answer

I keep it to work out whether there is a real, repeated problem worth building for. The written decision at the end of this may well be that there isn't.
Published findings are anonymised: no names, no company names, and no quote that would identify you or a client.
I do not sell or publish contact details. Email and hosting providers support the service. I do not add advertising trackers or marketing analytics; hosting providers may process technical access logs.
Details, including how to have your details deleted: how I handle your data.

Not hearing from me again

If you receive a research invitation, reply "stop", or email me, and I will stop contacting you and remove unnecessary research details. I retain only a minimal do-not-contact record. The invitation process allows at most one unanswered-message reminder and none after a refusal.